Work environment and commercial worker satisfaction Strategic model for improvement: Descriptive-propositive study with expert validation
Keywords:
Work environment; job satisfaction; commercial worker; talent management; expert validation.Synopsis
This work analyzes the work climate and satisfaction of commercial workers from a scientific, academic, and methodological perspective. The book describes the organizational problem in the commercial sector, examines its theoretical foundations, reviews Latin American empirical evidence, integrates official statistics, and develops a strategic improvement model validated by experts. Through a descriptive-propositive approach, the text presents an intervention pathway based on leadership, communication, recognition, autonomy, indicator monitoring, and continuous improvement.
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References
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